Privacy Policy

Overview

Averra Life ("we", "us", or "our") respects your privacy. This policy explains what information we collect through averra.life (the "Site"), how we use it, and the choices you have. This Site provides general information and is not a medical intake. Please do not submit personal health information through any contact form or inquiry on this Site.

Information we collect

When you visit the Site, we may automatically collect standard server logs, including IP address, browser type, and pages visited. If you initiate an inquiry through the Get Started flow, we collect the contact details you voluntarily provide, such as your name, email address, phone number, and preferred contact time. If you use the scheduling tool, the information you submit is used solely to coordinate a Welcome Center Visit with an Averra Life provider. We do not collect or store payment or billing information on this Site.

How we use information

We use the information collected to operate and improve the Site, to respond to inquiries, to coordinate scheduled visits, and to communicate with you about Averra Life services. We do not sell or rent your personal information to third parties. If you engage with Averra Life as a patient or member, separate clinical and operational policies under the applicable provider relationship govern your health information.

Cookies and analytics

The Site uses optional analytics cookies to understand aggregate usage patterns. You may accept or decline analytics cookies through the consent banner presented on your first visit. Essential cookies required for the Site to function are not subject to this choice.

Your choices

You may decline analytics cookies at any time. To request access to, correction of, or deletion of the personal information you have submitted through the Site, contact us at [email protected]. Please do not include health information in such requests.

Children

The Site is not directed to children under 18, and we do not knowingly collect information from children under 18.

Contact

If you have questions about this policy, email [email protected].